Refund policy

Refund requests must be made within 14 days after receipt of your goods. We accept refund requests for goods sold on our Site for any of the following reasons:

- Good is broken; or

- Good does not match description.

Refunds do not apply to the following goods:

- Used blood samples.

Refunds for Services

We provide refunds for services sold on our Site as follows:

- The services will be fully refunded if the services are cancelled at least 48 hours before the

services were scheduled to be provided.